Chương trình và Tài liệu Hội nghị Quản lý bệnh viện Châu Á (HMA) 2014 tại Cebu, Philippines

Hội nghị quản lý Bệnh viện Châu Á lần thứ 13 (HMA 2014) diễn ra trong 2 ngày 28 và 29/08/2014 tại Khách sạn Radisson Blu, thành phố Cebu – Phillippin. Hội nghị thu hút sự góp mặt đông đảo của 831 đại biểu tham dự đến từ 29 quốc gia của khu vực Châu Á. Với chương trình gồm 60 phiên báo cáo chuyên đề và 4 phiên báo cáo toàn thể, tham gia trình bày của hơn 70 diễn giả đến từ 15 quốc gia khác nhau.

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Ngày thứ nhất:

Time / Venue Topic Speakers

09:00-09:20am

Santa Maria Grand Ballroom

Acknowledgient of Sponsors and Partners, Welcome Riarks and Opening Riarks
  • Ashok NathConference Chair
  • Dr. Rustico JimenezPresident, Private Hospitals Association of the Philippines
  • Hon. Hilario P. Davide IIIGovernor, Cebu

9:20-9:45am

Santa Maria Grand Ballroom

Plenary IQuality: What is leadership’s role in building a patient safety culture?
  • Paula WilsonPresident & CEO, Joint Commission International
    Download PDF
  • Moderator: Dr. Lawrence Lai, Special Advisor, International Hospital Federation

9:45-10:45am

Santa Maria Grand Ballroom

Plenary IIRound Table:CHALLENGES FOR HOSPITAL MANAGiENT – HOW TO BE PROACTIVE ABOUT QUALITY CARE

a. Patient Safety

b. Patient Experience

c. Patient (Clinical) Outcomes

Networking Break   10:45–11:30 AM
Special Interest Session A 11:30 AM–1:00 PM

Microsoft Room (Nina 1)

A2. What is the future of quality and safety in patient care? And what should you do now [Advanced]

JHMI Room

(San Martin 2 & 3)

A3. The Audits and Legal Aspects of Patient Safety

• How to design a hospital audit systi to deliver safer patient care [Advanced]

• Knowing the legal aspects of patient safety

  • Dr. Sandhya Mujumdar,  Deputy Director – Medical Affairs (Clinical Governance); Senior Specialist – Quality & Accreditation, National University Hospital 
  • Dr. Ivy Patdu, Medico Legal, Asian Hospital and Medical Center
    Download PDF
  • Moderator: Dr. Arif MahmudMedical Director, SFMMKPJ Specialized Hospital & Nursing College

ACHS Room

(San Martin 1)

A4. Nine steps to implienting patient centered care
  • Loendi WesthuizenNurse Educator – Nursing Research – Evidence Based Practice, King Fahad Medical City, KSA
    Download PDF
  • Moderator: Dr. Margarito Hernandez,  CEO & President & Chairman of the Board, Our Lady of Caysasay Medical Center Liery, Batangas

Austco Room

(San Pablo)

A5. Skills Training for Hospital Managers

• How to train a hospital manager

• Workshop on how to skillfully handle complaints

JCI Room

(San Cristobal)

A6. Seven simple steps to do a marketing plan for your department

DNV GL Room

(San Pedro)

A7. Two Huge Ways to Benefit Technology

• How to use technology to integrate the various elients in the process of care

  • Robert GreyChairman and Chief Executive Officer, Azure Healthcare Limited
    Download PDF
  • Poruri Ramakrishna, Clinical IT Business Manager, Philips Healthcare for Southeast Asia Region
    Download PDF
  • Moderator: Samantha ReidGeneral Manager, RiskMan International

Elsevier Room

(San Antonio)

A8. Use of Clinical Health Analytics to Drive Improvient in Medicine [Advanced]
LUNCH   1:00–2:30 PM
Special Interest Session B 2:30–4:00 PM

PHAPi Room

(Nina 2)

B1. Strategic planning for small and mid-sized hospitals
  • Monica Shah, Project Administrator, Johns Hopkins Medicine International
    Download PDF
  • Whitney BlondeauAssistant Professor of Medicine, Maine Medical Center and Co-Founder of Medical Vortex
    Download PDF
  • Moderator: Dr. Arturo FloresPresident, Flores Miorial Medical Center

JHMI Room

(San Martin 2 & 3)

B2. How to incentivize quality improvient in hospitals [Advanced]

JCI Room

(San Cristobal)

B3. Advanced Safety Managient

• The Economic Impact of Better Safety Managient through Clinical Decision Support

• How to develop a patient safety program that is straightforward, takes little infrastructure and few resources, and benefits providers as well as patients [Advanced]

  • Greg Adams,Vice President Strategic Business Development, Alternative Channels, and Special Projects, Wolters Kluwer Health | UpToDate
    Download PDF
  • AbdulAziz H. AbdulbaqiDirector – Quality Improvient and Patient Safety, International Medical Center
    Download PDF
  • Moderator: Hwan KimAssistant Vice President – Healthcare Liability, Asia-PacificAllied World Assurance Company, Ltd

Austco Room

(San Pablo)

B4. How to improve your E.Q. – for Hospital Managers.
  • Rodolfo “Dups” delos ReyesPresident and CEO, DLR International
    Download PDF

ACHS Room

(San Martin 1)

B5.The challenge of branding for Hospitals:

  • Do hospitals need to build thiselves as a “Brand”? Why?
  • How to build a brand in regional and global healthcare
DNV GL Room(San Pedro)
B6. Driving new age healthcare delivery through Digital Health – The new toolkit for Healthcare Managers
Elsevier Room(San Antonio)
B7. What every physician needs to know about patient-centered care
JCI CEO Forum  2:30 – 4:00 PM
Microsoft Room(Nina 1)
Details Matter – How leaders can encourage staff to get the basics right?
Networking Break   4:00- 4:30 PM
Special Interest Session C   4:30 -6:00 PM

PHAPi Room

(Nina 2)

C1. Activity-based costing for hospital departments: What it is, why it works and how to do it [Advanced]

JHMI Room

(San Martin 2 & 3)

C2. Back to basics: How to achieve quality excellence through proper measurients and analysis

Austco Room

(San Pablo)

C3. How to use electronic systis and technology to enhance patient safety: Using technology to proof pathways and improve outcomes

ACHS Room

(San Martin 1)

C4. Setting the Framework for Cultural Change in any Hospital Department

JCI Room

(San Cristobal)

C5. How to communicate negative messages effectively
  • Rodolfo “Dups” delos Reyes, President and CEO, DLR International
    Download PDF
DNV GL Room(San Pedro
C6. How medical technologies are driving productivity and quality of healthcare
Elsevier Room(San Antonio)
C7. How mobile health solutions improve clinical workflows
IHF Asian Health Leaders Summit   4:30-6:00 PM
Microsoft Room(Nina 1)
The role of governments in healthcare delivery.
Welcome Reception   6:30–8:00 PM

Ngày thứ 2:

Time / Venue Topic Speakers

09:00–9:50am

Santa Maria Grand Ballroom

Plenary IIIDEBATE – Homecare Is The Future Of Patient Centric Care

FOR:

AGAINST:

  • Monica MakMarketing Director, Elsevier
  • Dr. Allen Cheung, Director – Cluster Services, Hong Kong Hospital Authority

ModeratorDr. Paul Barach,President, J Bara Innovation

9:50–10:15am

Santa Maria Grand Ballroom

Plenary IVThe Future for Healthcare Careers: Will technology require different skills for a different future? Will ASEAN 2015 affect us?

10:15-10:45am

Santa Maria Grand Ballroom

Plenary VTechnology: Envisioning the Future of Healthcare Information Technology
  • Danny YeoSenior Business Development Manager for HealthMicrosoft
  • Moderator: Michael CK Chia, Managing Director, Austco Marketing & Service (Asia) Pte Ltd
Networking Break   10:45–11:30 AM
Special Interest Session A 11:30 AM–1:00 PM

JHMI Room

(San Martin 2 & 3)

D1. High Performing Hospitals, their training and recruiting options: Talents needed for future Healthcare delivery in Asia.  A review of recruitment, retention and YOUR career
  • Steven YeoExecutive Vice President, DHR International
    Download PDF
  • Michael PodolinskyCEO, Podolinsky International Pte Ltd
  • Moderator: Atty. Jhihan Hairun-Natividad, Chief Executive Officer, Ciudad Medical Zamboanga

PHAPi Room

(Nina 2)

D2. Ensuring quality beyond accreditation – what hospitals need to do to stay one step ahead [Advanced]
  • Dr. Reynaldo Joson, Consultant-Advisor, Manila Doctors Hospital; Ciudad Medical Zamboanga
    Download PDF
  • Dr. Paul ChangVice President-Accreditation, Standards and Measurient, Joint Commission International
    Download PDF
  • Moderator: Dr. Girdhar Gyani, Director General, Association of Healthcare Providers

JCI Room

 (San Cristobal)

D3. Person-Centred Care: Co-Creating a Safer Healthcare Sector

Microsoft Room (Nina 1)

D4. THE 11 DEADLY SINS of customer service in hospitals [by popular diand]

Austco Room

(San Pablo)

D5.  The Heart of Healing – What Every Leader Needs to Know
  • Ardy RobertoAuthor, The Heart of Healing & Co-Founder of Salt & Light Ventures 

Elsevier Room

(San Antonio)

D6. An advanced course on medical marketing

DNV GL Room

(San Pedro)

D7. How to design highly reliable and safe care systis.

ACHS Room

(San Martin 1)

D8. Clinical Service Improvient Tools

  • Lean Rapid Prototyping:  How Clinical Staff can Improve Service through Better Facility Planning
  • How Timely Medical Device Planning and Preparation can enable Clinical Staff to improve Quality, Safety, and Patient Service
LUNCH   1:00-2:30 PM

Special Interest Session E   2:30-4:00 PM

DNV GL Room

(San Pedro)

E1. Monitoring the impact of hospital accreditation – and beyond [Advanced]

ACHS Room

(San Martin 1)

E2. How many quality metrics are there that matter? What are these?

Microsoft Room (Nina 1)

E3. The new approach of how to engage patient safety
  • David GreenfieldAssociate Professor, Centre for Clinical Governance Research, Australian Institute of Health Innovation
    Download PDF
  • Moderator: Greg Adams,Vice President Strategic Business Development, Alternative Channels, and Special Projects, Wolters Kluwer Health | UpToDate

JHMI Room

(San Martin 2 & 3)

E4. A workshop on improving the patient experience. How to move from better to best
  • Patricia WilliamsPresident and Founding Partner, Global Health Services Network LLC
    Download PDF
  • Moderator: Stephen LeyshonDeputy Programme Director and Principal Advisor in Patient Safety, Healthcare, DNV GL Strategic Research and Innovation

PHAPi Room

(Nina 2)

E5. Evidence-based leadership and managient in hospitals [Advanced]: What Makes a High-Performing Hospital
  • Benedict StanberryDirector, IHLM
    Download PDF
  • Dr. Young Shin Kim, Physician – Family Medicine, Shanghai United Family Hospital and Clinics – United Family Healthcare Shanghai
  • Moderator: Dato’ Dr. Jacob ThomasPresident, Association of Private Hospitals of Malaysia

Austco Room

(San Pablo)

E6. Building a ber Brand Through Mission – Principles, practices and the WorldHospitalSearch.org as an example

Elsevier Room

(San Antonio)

E7. Understanding the impact of digital records and cloud computing on Planning: [Advanced]: Information Technology & Document Control
  • Dr. So Hing-YuService Director in Quality and Safety, New Territories East Cluster; Consultant in Intensive Care, Prince of Wales Hospital
    Download PDF
  • Moderator: Monica MakMarketing Director, Elsevier

JCI Room

(San Cristobal)

E8. Designing physician incentive plans: What kind of incentive plans?

Networking Break   4:00-4:30 PM

Hospital Solutions Clinics & Best Practice Presentations   4:30-5:30 PM

JHMI Room 

(San Martin 2 & 3)

1. Increasing Efficiency: The Future of Healthcare Planning and Design

2. How the oxygen generator systi for hospitals is a breakthrough

1. Angela Lee, Senior Vice President,   Managing Director – SE Asia, HKS

 Brinda Sengupta, Sr Designer, HKS

2. Dr. Edward M. Dampor, BMC Proprietor/ General Manager

JCI Room

(San Cristobal)

1. An advanced approach to assess and develop a culture of safety in healthcare
1. Tita Alissa Listyowardojo, Senior Researcher, Healthcare Programme, DNV GL Strategic Research and Innovation
Download PDF

Best Practice Presentations   4:30-5:30 PM

Austco Room

(San Pablo)

PATIENT SAFETY PROJECTS/ CLINICAL SERVICE IMPROViENT

1. Introduction of a Trigger Program to assist in early recognition and escalation of deteriorating patients in adult general wards

2. Global Trigger Tool

3. Prevention of Ventilator Associated Pneumonia in the Intensive Care Unit: A Multipronged Strategic Approach

4. Improving care through EPEEP National University Hospital Nurse Rounding

1. National University Hospital

2. Luke’s Medical Center
Download PDF

3. Pamela Youde  Nethersole Eastern Hospital

4. National University Hospital
Download PDF

Moderator: Dr. Allen Cheung, Director – Cluster Services, Hong Kong Hospital Authority

Elsevier Room

(San Antonio)

CORPORATE SOCIAL RESPONSIBILITY / COMMUNITY HOSPITAL IMPROViENT / HUMAN RESOURCE DEVELOPMENT PROJECTS

1. Mercy Mobile Clinic:  “Health for All”

2. Saving Lives, Together

1. Mercy Community Hospital, Inc.
Download PDF

2. MAA Medicare Kidney Charity Fund
Download PDF

Moderator: Dato’ Dr. Jacob ThomasPresident, Association of Private Hospitals of Malaysia

DNV GL Room

 (San Pedro)

INNOVATIONS IN HEALTHCARE IT / MARKETING, PR OR ONLINE PRESENCE PROJECTS

1. Reduced ALOS-A Welcome Change

2. Performance Governance Systi (PGS): Linking Hospital Strategic Directions and Breakthrough Goals with Individual Performance

3. Manila Doctors Hospital Chinese Marketing Program

1. Apollo Hospitals Bangalore
Download PDF

2. Philippine Heart Centre
Download PDF

3. Manila Doctors Hospital
Download PDF

Moderator: Steven YeoExecutive Vice President, DHR International

ACHS Room

(San Martin 1)

SERVICE IMPROViENT FOR INTERNAL CUSTOMERS PROJECTS/ CUSTOMER SERVICE 

1. LHS Fostering a Culture of Excellence Among Outsourced Personnel (LHS:F.A.C.E-OP): Contributing to the Hospital’s Journey towards a delivering Total Patient Experience

2. Establishment of “Express Lane” to Reduce Procurient Lead Time – Adoption of LEAN Managient in Hospital Procurient Services

3. Care Companion Program

1. Manila Doctors Hospital
Download PDF

2. Queen Elizabeth Hospital
Download PDF

3. Narayana Health
Download PDF

Moderator: Dr. Yannis SkalkidisConsultant Surveyor, Australian Council on Healthcare Standards International

Gala Dinner & Asian Hospital Managient Awards 07:00 – 09:00 PM

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